Employment Opportunities

Medical Receptionist

  • Job Tracking ID: 512597-656208
  • Job Location: Bear, DE
  • Job Level: Entry Level (less than 2 years)
  • Level of Education: High School/GED
  • Job Type: Full-Time/Regular
  • Date Updated: November 05, 2018
  • Years of Experience: Any
  • Starting Date: ASAP



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Job Description:

The Medical Receptionist is responsible for the smooth administrative entry and exit of the patient. She/he determines any needs of the patient, updates any information and refers the patient to an Enrollment Specialist when appropriate.

Core Responsibilities:

1. Greet patients and answer telephone calls in a friendly, courteous, helpful and professional manner

2. Register and update current patient demographic and insurance information in electronic medical record system at the beginning of each patient’s visit

3. Assist patients who need help filling out registration forms

4. Verify patients’ insurance eligibility

5. Reconcile daily charges and payments according to route slips, cash box and management information system

6. Assist patients who have disabilities as needed

7. Collect payments and co-payments from patients

8. Send uninsured patients to an Enrollment Specialist for assistance

Experience and Skills:

Minimum Objective Qualifications

1. High school diploma or GED

2. One year of work experience in customer service

3. Experience using Microsoft Office software and electronic medical record software

4. Fluency in written and spoken English and in spoken Spanish

Preferred Objective Qualifications

1. Some college credits (18-24) or Associates degree in a health-related discipline or business administration

2. Six months of experience using electronic medical record software

Job Benefits:

Medical, Dental, Vision, 401k, Disability, Life, Tuition Reimbursement, PTO


Westside Family Healthcare is an equal opportunity employer.