Employment Opportunities

Social Services Coordinator I

  • Job Tracking ID: 512597-646565
  • Job Location: Newark, DE
  • Job Level: Any
  • Level of Education: Any
  • Job Type: Full-Time/Regular
  • Date Updated: August 27, 2018
  • Years of Experience: Any
  • Starting Date: ASAP

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Job Description:


The Social Services Coordinator provides social services to Westside’s patients, including needs assessment and community resource coordination, as well as communication with patients’ primary care provider and the behavioral health team.


Core Responsibilities:

1. Assist clinical staff with identifying patients’ problems, formulating treatment plans, and evaluating progress

2. Travel as need between Westside sites to provide social service assistance

3. Accurately identify, address and prioritize at-risk patient populations and provide access to resources during crisis interventions

4. Assure implementation of care plans throughout the continuum of care to include a variety of settings (i.e. home, school, work site, clinic)

5. Consult and interact with community agencies, State Social Service Centers and school districts to identify and obtain resources for resolving patients’ health, psychosocial and/or financial problems

6. Maintain, share and apply current knowledge of available resources for durable medical equipment, inpatient and outpatient rehabilitation services, adult day care, foster care, nursing home placement, etc.

7. Maintain and apply current knowledge of relevant Medicare/Medicaid rules and regulations

8. Maintain and apply current knowledge of relevant rules and regulations of commercial insurance carriers

9. Maintain and apply current knowledge of the impact of relevant naturalization and immigration laws on applications for benefit programs

10. Collaborate in the preparation of grant applications and contracts related to the provision of social and behavioral health services

11. Serve as interpreter for non-bilingual mental/behavioral health providers in confidential patient visits


Experience and Skills:


1. Bachelor’s degree in psychology, social work or another human services area, or at least 3 years of relevant experience

2. One year of experience providing services to a culturally diverse population

3. Six months of experience using computers and Microsoft Office software

4. Reliable vehicle and valid driver’s license


1. Fluency in written and spoken English and spoken Spanish

2. A minimum of one year of experience as a case worker or in a related social services position

3. Knowledge of the principles of community health care and services to special populations

4. Spanish language interpreter certification


Job Benefits:

Medical, Dental, Vision, Life, AD&D, Disability, 401k match, Tuition Reimbursement, PTO, etc.

Westside Family Healthcare is an equal opportunity employer.